The Covid-19 pandemic has propelled virtual healthcare into our daily lives, although the quality of that experience varies. But one emerging trend from the scaling of telehealth is virtual-first care, as Wheel CEO and founder Michelle Davey explained.

“Patients start their care journey with a digital interaction first. By leaning on technology, healthcare organizations can more easily triage the patient’s care needs and determine the best care setting for the patient in real time.”

In this episode of MedCity Pivot, Contributor Jeanne Mell and Davey discuss how Wheel is using its virtual-first care platform to improve the patient and clinician experience.

Listen to the episode here: